All orders are shipped within 3 business days. Once shipped, you will receive a shipping confirmation email and a link to track your order. If you have not received your shipping confirmation email, please check your spam folder and contact us here.
Our normal delivery period is 15 days from shipment however please allow additional time for delivery. Orders may be delayed due to logistical delays related to COVID-19, holdup at customs (if applicable) and delays with the local courier company which are outside of our control.
Please be advised that orders that have been shipped cannot be cancelled. We will do our best to assist you and are able to cancel orders that have been placed within the last 5 hours. If you would like to cancel your order and have not yet received a shipping confirmation email, please contact us and we will confirm if your order has shipped.